Shipping Policy

Last updated: April 2026

 

Handmade to Order

Every Gele Galore piece is handmade by trained artisans in Augusta, Georgia. Because of this, please allow time for your order to be crafted before it ships. We do not pull from a warehouse — your piece is made for you.

Processing Time

Orders are processed and crafted within 7–14 business days of purchase. During high demand periods or limited run releases, processing may take up to 21 business days. You will receive a shipping confirmation email with tracking once your order has shipped.

Shipping Methods & Timeframes

We currently ship within the United States. Estimated delivery times after shipment:

•        Standard Shipping — 5–7 business days

•        Expedited Shipping — 2–3 business days

 

Shipping rates are calculated at checkout based on order weight and destination.

 

Note: Expedited shipping refers to delivery time after shipment only and does not reduce processing time.

Order Tracking

Once your order ships you will receive a confirmation email with a tracking number. Allow 24–48 hours for tracking information to update after you receive your confirmation.

Shipping Carriers

We ship via USPS, UPS, or FedEx. Carrier selection is based on order destination and weight. Tracking information will reflect the assigned carrier.

Address Accuracy

Please ensure your shipping address is correct at checkout. Gele Galore LLC is not responsible for orders delayed or undelivered due to an incorrect address provided by the customer. If you need to update your address after placing an order contact us immediately at hello@gelegalore.com — we will do our best to assist before the order ships.

Holiday & Closure Delays

Processing times may be extended during holidays, collection launches, or scheduled closures. Updates will be posted to our website and social media channels.

Lost or Stolen Packages

Gele Galore LLC is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your order, please contact your local carrier first, then reach out to us at hello@gelegalore.com and we will do our best to assist.

International Shipping

We do not currently offer international shipping. We hope to in the future — join the Founding List at gelegalore.com to stay informed.

Founding Collection Shipping

Founding Collection orders ship within 3–5 business days as inventory is prepared in advance of the collection release. You will receive a shipping confirmation with tracking once your order has shipped.

Contact

hello@gelegalore.com

gelegalore.com